NerdTeks Backup & Disaster Recovery
Launch encrypted cloud backup for workstations, laptops, servers, files, folders, databases, and Microsoft 365. Choose a plan, pay online, and get protected with NerdTeks support nearby.
Trusted technology ecosystem
Protected by design
Downtime and data loss cost real money. NerdTeks designs backup around your workflows, retention needs, access controls, and recovery objectives so your data is available when the business needs it most.
Backup data is protected with strong encryption during transfer and while stored. Access is controlled with unique credentials, password change workflows, and MFA support for customer logins.
Protect endpoints, servers, virtual machines, Microsoft 365, and business-critical files with storage options that can include secure cloud storage, on-premise storage, and hybrid destinations.
Restore a single file, recover a previous version, or plan for larger system recovery when a device fails, ransomware hits, or a user deletes the wrong folder.
Self-service accounts can upgrade into managed backup with alert review, backup checks, restore testing, and NerdTeks help when compliance or recovery risk is higher.
Frameworks we design around
Compliance depends on your full environment, policies, and documentation. This backup platform is designed to support the technical safeguards and control families commonly expected in regulated business environments.
Supports Identify, Protect, Detect, Respond, and Recover with backup inventory, access controls, monitoring, and recovery planning.
Aligns with secure configuration, access control, data recovery, audit visibility, and ransomware resilience practices.
Helps healthcare organizations support availability, integrity, access control, and contingency planning safeguards.
Supports protected information safeguards for financial, accounting, legal, insurance, and service businesses.
Backup, monitoring, encryption, and recovery processes support Security, Availability, and Confidentiality controls.
Hosted Authorize.Net checkout keeps card entry with the payment processor, reducing payment data exposure for the backup signup flow.
Retention and restore planning can help regulated firms preserve access to critical business records.
Layer local, offsite, and cloud storage options with restore testing and immutable storage options where needed.
Policy-based onboarding
NerdTeks can map each new account to the right storage, retention, access, and restore-testing policy instead of treating every business the same.
HealthcareHIPAA-aligned safeguards, MFA guidance, defined retention, restricted access, and documented recovery planning.
Legal & financeClient file protection, retention support, immutable storage options, audit-friendly access controls, and restore readiness.
Engineering & project teamsLarge-file backup planning for drawings, project folders, accounting systems, and long-running client archives.
Small business operationsSimple endpoint protection, predictable storage caps, secure user provisioning, and fast help when a restore is needed.
AI-assisted support
The assistant can answer setup questions, guide customers through backup agent installation, explain alerts in plain English, collect the right diagnostic details, and escalate to NerdTeks when a human should review the issue.
Customer describes a backup, install, billing, or restore question.
The assistant checks plan context, device count, setup status, and known help articles.
Simple issues get guided steps. Risky restore, security, or account issues become a NerdTeks ticket.
Setup guides
Customers should know exactly what happens next: install the agent, choose what to protect, enable MFA, run the first backup, and know how to ask for a restore.
Confirm the device name, operating system, protected folders, storage estimate, and first backup window.
Download the agent from the customer portal, sign in with backup credentials, and register the first device.
Select files, folders, business apps, Microsoft 365 data, or server workloads based on the plan and risk profile.
Use an authenticator app to add an extra sign-in layer for portal access and new device registration.
Check network access, device sleep settings, storage quota, credentials, and the exact alert message.
Provide the device, file path, date/time needed, restore destination, and urgency so NerdTeks can help quickly.
Simple monthly pricing
Use self-service for straightforward protection or ask NerdTeks to help design a managed plan for servers, compliance requirements, Microsoft 365, or multi-location environments.
Plan builder
Server, database, and Microsoft 365 protection may require NerdTeks-assisted setup after checkout.
Service boundaries
Successful payments can create the backup user, apply device quotas, and request the first storage vault.
Plans include a storage cap and device count so customers avoid surprise invoices.
Customers who need monitoring, test restores, or compliance help can move to managed backup.
Q&A
Yes. Backup data is protected with strong encryption in transit and at rest, and access to the backup account is controlled with unique credentials. Encryption and retention settings can be reviewed during onboarding for higher-risk environments.
Yes. Customer accounts support time-based one-time password MFA from the customer portal. MFA helps protect portal access, desktop app access, and new device registration; scheduled backup jobs still run unattended by design. NerdTeks can guide users through enabling it during onboarding, and admin access should use MFA plus separate API credentials where integrations are required.
Backup design can include offsite copies, version history, retention rules, and immutable storage options. That combination helps preserve clean restore points even when a workstation or server is compromised.
Yes. The service can be planned around HIPAA, FINRA/SEC retention expectations, FTC Safeguards, SOC 2 control support, and internal client requirements. Formal compliance still depends on your complete environment and policies.
No. Cards are entered through Authorize.Net hosted checkout, so payment data is handled by the payment processor and is not stored by NerdTeks.
The account is queued for provisioning with the selected storage and device limits. Customers receive backup credentials, install the agent, change the temporary password, and can request NerdTeks help for setup or restore testing.
Proudly serving businesses across Florida with remote support statewide and onsite service in Central & South Florida, including Orlando, Miami, Fort Lauderdale, and West Palm Beach.
